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FAQ

Got a question about the MaybeMaisie handmade face masks, hand-crafted quilts and unique handmade Yorkshire Tweed bags? Check out our FAQ.

  • What if I’m not happy?
    We want everyone to be completely satisfied. We will happily replace your masks. Simply call or email and we’ll make the arrangements or a refund.
  • Can you send your masks overseas?
    Absolutely! They’ve already gone as far as Texas…and New Zealand! Just email your details and we’ll confirm timings and delivery costs. Sadly we do have to charge for international delivery – but remember all UK masks are delivered free, usually next day.
  • How soon until I receive my MaybeMaisie masks?
    Our handmade washable cotton face masks are sent out via Royal Mail First Class small parcel delivery on the day they’re received and most will arrive the next day or the following day. Our parcels fit all normal letter boxes.
  • Can I adjust the masks to fit?
    Yes of course. Simply adjust the elastic ties in each ear loop to tighten or provide more room.
  • What about your bags or your quilts?
    Please email for more details. We have been working hard to meet mask orders but we are still producing quilts and bags to order. Each one is absolutely unique!
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